Investigate DB issue not found error

@afrisalyp - Seeing this error quite a bit in prod too. Any thoughts on why? I've seen it for both Gitlab and Github tickets.

<img width="552" alt="Screen Shot 2019-12-05 at 11 14 17 am" src="https://user-images.githubusercontent.com/21790/70192786-0280b280-1751-11ea-969a-13298e853eb4.png">

Final Submission Guidelines

Git issue link: https://github.com/topcoder-platform/topcoder-x-ui/issues/273